Your first house cleaning appointment works best when the scope and access are clear before the team arrives. Explain the current condition and your priorities during the quote conversation so the service is matched to the work needed.
You do not need to perform the agreed cleaning tasks. Put away loose belongings, clear access to surfaces, and share any special instructions so the team can focus on cleaning.
Before the appointment
- Confirm the rooms and cleaning checklist.
- Explain delicate surfaces and any items that should be left untouched.
- Arrange entry and a reliable contact for questions.
- Secure pets or discuss a suitable plan.
- Put away personal documents, valuables, and loose belongings.
Maintenance or deep cleaning?
Maintenance cleaning supports ongoing upkeep. Deep cleaning addresses a more detailed checklist and buildup. If you are unsure, describe what needs attention and ask the team to recommend an appropriate starting point.
Do I need to stay at home?
Discuss access with the team. If you will be away, confirm how the property will be entered and secured, which rooms are available, and how to reach you. Avoid leaving access instructions unclear until the last moment.
After the visit
Review the completed work against the agreed checklist. Contact the team with specific questions and confirm the next appointment if you want recurring service. A shared understanding of scope is more useful than expecting every possible task in one visit.
Explore our residential cleaning checklist or request a free quote. For booking and preparation questions, visit our FAQs or contact the team.