fbpx

FAQs

Maintaining a clean and sparkling space has never been easier! Below, we’ve answered all your key questions about our services, pricing, and what sets us apart. Dive in to learn how we make your cleaning experience seamless, eco-friendly, and entirely tailored to your needs!

Shopping

What services do you offer?

We specialize in making your space sparkle! Whether it’s weekly, biweekly, or monthly maintenance cleaning, a deep cleaning, or a move-in/move-out clean, we’ve got you covered. We also bring our expertise to office spaces and Airbnb properties—leaving them spotless for every guest!

How much do you charge?

Forget hourly rates and guesswork! We charge by the job, ensuring we don’t leave your home until it’s clean to perfection. That means no rushing—just results you’ll love!

What types of payments do you accept?

We keep it easy! Payment is due at the time of service, and we accept online payments for convenience or personal checks if you prefer.

Are your cleaners insured and bonded?

Absolutely! All of our cleaning technicians are insured through workers’ compensation, so you can relax knowing you’re in safe hands.

Do you work solo or in teams?

It depends on your needs! For smaller jobs, you might meet one of our solo cleaning stars. For bigger homes or deep cleans, we send a power team of 2 or 3 to get the job done efficiently and beautifully.

What cleaning products do you use?

Your health and our team’s well-being are top priorities! We steer clear of harsh chemicals like bleach and instead use eco-friendly, non-toxic, and hypoallergenic products that are safe for you, your family, and the environment.

Do you bring your own cleaning supplies and equipment?

Yes, we do! We’ll bring everything needed to make your space shine. If you have a specific product request (as long as it’s not bleach), just let us know, and we’ll happily use it.

Can I customize the cleaning plan?

We want to make sure we meet your needs! While we stick to our cleaning checklist for consistency, let us know if there’s something special you’d like us to focus on.

Do you perform background checks on your cleaners?

Yes, we do! Safety and trust are at the heart of what we do, so all our team members are thoroughly vetted for your peace of mind.

What happens if I’m not satisfied with the service?

Our work is 100% guaranteed! We always do a walk-through with you at the end of the cleaning. If you’re not home, you have 24 hours to let us know if we missed something, and we’ll come back to fix it—no questions asked.

Do I need to be home during the cleaning?

Not at all! In fact, the ideal situation is when no one’s home. If you are around, please minimize distractions so our techs can work their magic. For safety, we recommend securing pets and keeping kids in another area.

Do I need to clean before you arrive?

Don’t worry—no pre-cleaning needed! Just do a quick pick-up of items to help us focus on detailed cleaning and giving you the best results possible.

Close